Privacy Policy

1. Introduction

Fioro Nexo ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy outlines the types of information we may collect, how we use it, and the choices you have regarding your personal data. By using our website, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following categories of information in connection with your use of our website and services:

• Contact Information: Name, email address, phone number, and other details you provide when booking a consultation or contacting us.
• Account Information: Information you supply when creating or managing an account, where applicable.
• Usage Data: Information about how you interact with our website, including pages viewed, time spent, and referring URLs.
• Device and Technical Data: IP address, browser type, operating system, and device identifiers collected automatically through standard web technologies.
• Communications: Records of correspondence between you and Fioro Nexo, including support requests and consultation inquiries.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries and scheduling requested consultations.
• Improving website functionality, content, and user experience.
• Communicating updates, notices, or information relevant to our services.
• Complying with applicable legal obligations and enforcing our terms.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and analyze usage patterns. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on grounds such as your consent, the necessity of processing to provide requested services, compliance with legal obligations, or our legitimate business interests, balanced against your rights and expectations.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service Providers: Third parties that assist with website hosting, analytics, communications, or related operational functions, under obligations of confidentiality.
• Legal and Regulatory Authorities: Where required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We will respond to verified requests in accordance with applicable law.

10. International Data Transfers

If we transfer personal information across borders, we will take reasonable steps to ensure such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.

11. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services not operated by Fioro Nexo. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact information available on our website.

This document is a general template provided for informational purposes only and does not constitute legal advice. Fioro Nexo recommends consulting with a qualified attorney to ensure this policy accurately reflects your data practices and complies with all applicable laws.